REFUND & EXCHANGE POLICY
Easy & Customer-Friendly Replacement Policy
At Miracle Cottage, we believe in keeping things simple. Our service is designed to support you every step of the way. Here’s when you can get a replacement or refund:
You Can Ask for a Replacement If:
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- Wrong Item Sent
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You received a product that doesn’t match what you ordered.
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- Product Has a Fault
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The product has a manufacturing defect.
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Steps to Follow
To make the process easy:
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- Send the product back within 7 days of receiving it.
- Use a courier service to return the item.
- You will need to pay for the return shipping.
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Please Keep in Mind
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- Returned items must be unused, undamaged, and in their original condition.
- Promotional Items
- You can ask for a size exchange only, within 7 days.
- No refunds, unless the mistake is from our side.
- Faulty Items
- Let us know as soon as you find the problem.
- We’ll give you a full refund or exchange if the product is faulty.